FAQ
Frequently Asked Questions:
Q: What do I do if my roommate is violating the lease by smoking in the apartment or
having a pet, am I responsible for the damages also, am I in violation of the lease too?
A: You need to report it to us immediately, otherwise you and your roommate are both in
violation of the lease, will both be held responsible and maybe even evicted.
There is one lease per property and all of the roommates signed it. If one roommate is
in violation then all are. You can e-mail us and if at all possible we will keep your
report confident.
Q: Do you allow gas grills?
A: Yes, but you must use them responsibly, never use a gas grill next to the vinyl siding
on the building or the wood on the decks, the heat from the grill will warped and melt the
siding and could start a fire. You must place something below the grill for the grease
to drip into also. I you do those thing they are fine to use.
Up date from the city 08/08/05 grills are not allowed on decks anymore due to fire risk.
Q: Which parking stalls are assigned to our apartment?
Q: What watt light bulbs should I buy?
A: Never use more than a 40 watt bulb in your bathroom vanity light, & 60 watts elsewhere.
Q: What should we do if all of us are going to be gone for an extended period, like over
Spring Break or Christmas?
A: There are a few things that you should do with your house or apartment:
* Make sure that all of your windows are locked
* Leave on some lights
* Leave you heat set at 55, or greater, during the winter months
* Stop your mail and Newspaper before you leave
* Dead bolt your exit doors, as you leave
* E-mail us and tell us what your plans are, so we can keep an eye on your place.
Q: I smoke outside. What should I do with the cigarette butts?
A: Do not throw them on the ground. Get a coffee can and fill it with some kitty litter, and put
your butts in that.
Q: How do we report a lease violation, such as load music or parties?
A: That should not happen ... but in the real world, it sometimes does. E-mail us with the
Apartment number of the offending party, and let us know what is going on, and we will
take it from there. We take any lease violation very seriously. We will not tell the
offending party who reported them. Click to view the Lease
Q: If I want to burn candles occasionally, what can I do to lessen the smoke it causes?
A: See Candles in this Web Site for this information.
Q: How do I change my furnace filter?
A: On all disposable filters, there is an arrow, which indicates air flow. (It always point
towards the furnace.) Pull out the old filter, and note the size. Go to Menards and buy
the same size filter. It is important that the furnace filter be changed every few months.
By doing so, your air-conditioner and heater works much better, and the living areas stay
dust-free. Note: Furnace filters in some apartments may be hard to pull out of the
furnace. Therefore, it may be a good idea for all of Little Eagle Creek and Little Eagle
Creek II Apt #3 and 4 (Apts #1 and 2 have washable and reusable furnace filters that
slide in at the base of the furnace) to buy disposable filters that are the
same width (14 in. in LECII Apt #3 and Apt #4's case), as the one removed but several
inches longer, so it is easier to remove from the furnace, when it is time to change
again. If you do this, you cannot use the tin slider door on the furnace, which hides the
filter which is ok. Just put the tin door somewhere in the furnace room.
Q: What should I clean my shower and tub with?
A: Never use anything abrasive on bathtubs or showers, as it will scratch their surface. We
use CLR and warm water. Please don't use CLR on your chrome or gold tub and shower
cleaning tips.
Q: What if I get locked out of my apartment or house?
A: Put Our Phone Numbers in your cell phone. Then if you get locked out, just call us.
We will let you in, and not charge you a dime! Lock-outs happen.
Q: Can we go month-to-month after our lease is up?
A: We try not to have any apartments or houses open-up during the school year. Therefore,
you can go month-to-month only during the summer months, the latest being July. Month to month means the day your lease was to expire, it will now be extented to the same day in the next month and expire on that day. IOW if your lease was to expire on May 30th and you choose to stay one month, it will expire then on June 30th, two month it will expire on July 30th. After
July 30, you need to commit to us for another school year, or move. Sorry!
Q: Can I give my thirty day notice anytime, if I am renting month-to-month?
A: No. You must give your notice 30 days in advance of or before the first of the month,
prior to you moving out. An example would be: you wanted to move out Aug 1st. You
would need to let us know via e-mail, or letter, on or before July 1st.
Q: We can not figure out how to work our dishwasher.
A: If you have any problem with any appliances, e-mail, or call us. We can help.
Q: When we roll out our windows, sometimes the roller comes off the track. What should
we do?
A: Roll out windows can sometimes be a pain, so its best to just roll them out no more than
one-third of the way. If one comes off of the track, call us and we will take care of it right
away before the wind damages it.
Q: What should we do if our toilet starts to run, or a faucet begins to drip?
Q: What do we do upon moving out of our apartment?
A: Print off a checklist from this web site to help you in your cleaning of your apartment.
Start your cleaning from the ceiling down to the floor in each room. If you need help
with removing light fixture covers or anything else call me. I will help you take these
down and put them back up for you. The checklist will keep you from forgetting
them). I spray them down with CLR and let them set awhile then come back with a
sponge and water and elbow grease. When your satisfied your apartment is as clean as
when you moved in, leave your keys and a forwarding address on the countertop. We
will get your deposit, minus deductions, back to you within 14 days, in most cases.